Fix The Tix
Fix The Tix
Fix The Tix Coalition
Fix the Tix is a national coalition of venues, artists, promoters, producers, live event workers, recorded music companies, independent ticketing companies, and fan organizations, united to improve the live event ticketing experience. The coalition advances pro-fan reforms in cities, states, and at the federal level, pushing to end price gouging, deceptive listings, and predatory resale practices.
Legislation 101:
Key Features of Fan-Centric vs Anti-Fan Ticketing Bills
Price Cap and 5 Percent Fee Cap on Resale
Bans resale over face value and limits resale fees to a maximum of 5 percent of the original ticket price, preventing excessive platform and seller price gouging.
Statewide Ban on Speculative & Fake Tickets
Prevents the sale of tickets that do not exist or cannot be validated.
Statewide Ban on Spoof Websites
Bans sites that impersonate official venue or artist pages to mislead fans.
Transparency in Pricing
Requires full itemization of ticket prices, including fees, at the beginning of the ticket sale.
Mandatory Seller Transparency
Requires clear disclosure of the seller’s name, location, and whether they are a professional reseller or a fan seller.
Platform Accountability Requirements
Requires resale platforms to actively monitor listings, remove illegal or speculative tickets, and report repeat violators to state authorities.
Consumer Protection Reporting Portal
Establishes a state-level platform for fans, artists, and venues to report violations.
Enforcement and Penalties
Provides strong enforcement provisions with fines for violators of the ticketing law.
Fan-Centric
Unlimited Transferability for Resellers
Allows secondary resellers to transfer tickets freely, enabling exploitation by scalpers.
Forced Access to Venue Data Systems for Resellers
Requires venues to give back-end data access to secondary sellers, providing them with primary tickets and fan data.
Sharing of Private Ticketing Data
Forces venues to disclose private ticketing data to secondary resellers, breaching consumer privacy.
Speculative or Fake Tickets with Fine Print
Allows speculative or fake tickets to be sold if disclosed only in fine print, which may not be visible to fans.
Prohibited Terms and Conditions
Bans consumer protections like delayed ticket transfers or restrictions on resale terms, often benefiting resellers at fans’ expense.
Allowing Refunds After Non-Use of Tickets
Enables resellers to buy tickets, skip the event, and still demand a refund, harming the venue and legitimate fans.
Bans on Fan-Friendly Exchanges
Prevents venues and artists from offering ticket exchanges, delayed delivery, or transfer controls that help tickets reach real fans.
Prohibition on Venue Safety Tools
Blocks venues from implementing new ticketing tools designed to protect fans, prevent fraud, or manage safe and fair entry.
Anti-Fan
Fix The Tix Model Legislation
Fix the Tix, representing every major constituency in live entertainment, has developed model legislation to protect fans, strengthen transparency, and restore integrity to the ticketing marketplace.
This legislation is backed by artists, fans, independent venues, promoters, performing arts centers, universities, managers, agents, major and indie labels, and more. Together, they are pushing back against the predatory resale platforms that have exploited fans and artists for far too long.
Steering Committee
Supporting Members
Coalition Members
MORE THAN 250 MAJOR MUSIC ARTISTS SIGN FIX THE TIX COALITION LETTER TO CONGRESS
Billie Eilish, Finneas, Dave Matthews, Cyndi Lauper, Lorde, Sia, Train, Fall Out Boy, Green Day, Graham Nash, Duran Duran, Nile Rodgers, Becky G, Julia Michaels, Major Lazer, Julien Baker, Chappell Roan, Ben Folds, Diplo, Indigo Girls, and more than 250 Artists Sign a Letter to U.S. Senate Commerce Committee in Support of Legislation to End Deceptive Ticketing Practices
Fix The Tix Press Releases & Statements
-
June 19, 2025
NIVA And Fix The Tix Applaud Maine’s Nation-Leading Ticketing LawDecember 17, 2024
A Statement from NIVA on the inclusion of the TICKET Act in the Continuing ResolutionDecember 6, 2024
Senator Blumenthal Hosts Press Event at Independent Venue to Announce Formal FTC Request to Address Deceptive Ticketing AbusesJuly 8, 2024
Fix The Tix Day of Action Compels Congress to Pass Comprehensive Ticketing ReformMay 15, 2024
House TICKET Act Passage An Important Step Toward Ultimately Passing Comprehensive Ticketing ReformApril 25, 2024
More Than 250 Major Music Artists Sign Fix The Tix Coalition Letter To Congress In Support Of The Fans First Act (S.3457)April 9, 2024
NIVA and Fix The Tix Applaud Maryland’s Landmark Ticketing BillDecember 7, 2023
Fix the Tix Endorses Senate Ticketing Bill to Hold Predatory Resellers AccountableDecember 6, 2023
Fix the Tix Applauds House Energy & Commerce Committee for Advancing an Improved TICKET Act -
November 2, 2023
Music and Events Industry Calls For Changes to H.R. 3950, The TICKET Act, to Prevent Legalization of Fake TicketsJune 7, 2023
National Live Entertainment Organizations Release Plan for Congress to Pass Ticketing LegislationMay 26, 2023
Statement from Fix the Tix Coalition Opposing the Boss ActMay 4, 2023
NIVA Statement On The Formation of Fix The Tix Coalition
Fix The Tix Press & Media
-
March 4, 2025
NIVA exec calls for truly ‘enforceable’ US ticketing bill [TheTicketingBusinessNews]February 7, 2025
Fix the Tix Coalition Calls for TICKET Act Changes to Protect Consumers: ‘It Contains Gaps’ [Billboard]October 14, 2024
This One Weird Email Helps Explain the Horrible State of Concert Ticketing [Hearing Things]October 3, 2024
NIVA Urges Action On Fans First Act As Spec Oasis Tickets Flood Market [Pollstar]August 2, 2024
Seat Steal: How online ticket resellers are robbing music venues, musicians and fans [Gambit]April 25, 2024
Billie Eilish, Cyndi Lauper, Dave Matthews and hundreds more ask Congress to fix concert ticket pricing [New York Daily News]April 25, 2024
'The Current System is Broken': 250+ Artists Sign Letter Calling Out 'Predatory' Ticketing Practices [Billboard Canada] -
April 25, 2024
'Taylor Swift Act' and other efforts target sky-high concert ticket prices [Reuters]April 25, 2024
More than 250 major artists support campaign to change ticketing system [Far Out Magazine]April 25, 2024
Billie Eilish, Green Day and more back Fans First Act [IQ Magazine]April 25, 2024
Nearly 300 Artists Sign Letter Backing Fans First Act [Pollstar]April 25, 2024
Billie Eilish, Dave Mathews, Lorde Among 250 Artists Addressing Ticket System Reform [Deadline]April 25, 2024
Billie Eilish, Lorde, Green Day Among Artists to Sign Letter in Support of Ticketing Reform Act [Rolling Stone]April 25, 2024
Billie Eilish, Green Day and other artists back bill that would reform live-event ticketing system [NBC News]April 9, 2024
Maryland’s Comprehensive Ticketing Bill Passes, But Without Resale Cap [Pollstar]April 9, 2024
Maryland Lawmakers Pass Third-Party Ticket Sales Legislation [Washington City Paper]December 8, 2023
Senate Introduces Long-Awaited Bill Promising Changes for Ticket Buying [The New York Times]December 8, 2023
Sweeping Ticketing Reform Bill That Would Ban Deceptive Sales Tactics & More Introduced in Senate [Billboard]December 7, 2023
Key U.S. House Panel Advances Ticketing Reform, Senators Join In [Pollstar]September 12, 2023
Eventbrite Named to Steering Committee of the Fix The Tix Coalition Founded by NIVA [Eventbrite]August 8, 2023
@MarcHogan at Pitchfork Reveals The Corrosive Money behind StubHub’s Long March to Undermine Artists [Pitchfork]August 3, 2023
A Guide to “Fan” Organizations Funded by the Ticketing Industry [Pitchfork]July 27, 2023
The Fix The Tix Coalition Continues To Push For Comprehensive Reform Of The Ticketing Industry [Celebrity Access]July 27, 2023
US Senate Commerce Committee approves The TICKET Act [The Music Universe]July 27, 2023
Senate Panel Advances All-In Pricing, Spikes Spec Ticket Regulation [Pollstar]July 27, 2023
Senate Bill Would Create Transparency Around Concerts, Sports Ticket Sales [The Messenger]June 29, 2023
An Anti-Scalping Effort Was Gaining Momentum in the Senate – Until Live Nation Came Out to Support It [Billboard]June 7, 2023
Fix The Tix Details Their Plan To Reform The U.S. Ticketing Industry [Celebrity Access]May 5, 2023
Another ticket reform coalition pops up [Politico]May 5, 2023
Organizations Form Coalition To Protect Fans From Predatory Ticketing Practices [All Access]May 5, 2023
NIVA, NITO, UMG, RIAA, A2IM, more form Fix The Tix to reform ticketing [Hypebot]May 5, 2023
Wasserman, See Tickets and more form Fix the Tix [IQ Magazine]May 4, 2023
Music Trade Groups Unite To Form The Fix The Tix Coalition [Celebrity Access]May 4, 2023
UMG, RIAA, A2IM & Recording Academy Spearhead ‘Fix the Tix’ Advocacy Alliance [Digital Music News]
If you have questions, please contact advocacy@nivassoc.org. For media inquiries, please contact NIVA@Luckybreakpr.com.