Fix The Tix

Fix The Tix

Fix The Tix

Fix The Tix State Model Legislation


Fix the Tix, representing every major constituency in live entertainment, has developed model legislation to protect fans, strengthen transparency, and restore integrity to the ticketing marketplace.

This legislation is backed by artists, fans, independent venues, promoters, performing arts centers, universities, managers, agents, major and indie labels, and more. Together, they are pushing back against the predatory resale platforms that have exploited fans and artists for far too long.

The Fix The Tix Act aims to enhance consumer protection in the event ticketing market by regulating the sale and resale of tickets, improving transparency, and preventing predatory and deceptive practices. To learn more about the key provisions included in the legislation, browse the section-by-section summary of the Fix The Tix Act below.

Fix The Tix Model Legislation

  • Defines key terms for primary sellers, resellers, resale platforms, bots, and speculative tickets to ensure clarity.

  • Requires clear upfront pricing, itemized fees, and seat details before purchase.

  • Bans listing or selling tickets not in the seller’s actual possession or ownership.

  • Blocks resellers from accessing or reselling tickets before public on-sale or authorized presales.

  • Allows artists and venues to use transfer restrictions and enforce safety and purchase policies.

  • Mandates full refunds for canceled events, counterfeit tickets, or tickets not as described.

  • Prohibits unauthorized use of artist or venue names, logos, or “official” branding in resale sites.

  • Bans bots, fake accounts, and other methods used to bypass ticket limits or security systems.

  • Prevents resale prices from exceeding the original total price paid at initial sale.

  • Limits total added resale fees to a maximum of 5 percent of the original ticket price.

  • Holds platforms accountable for listing tickets obtained with bots.

  • Requires sellers to certify ticket legitimacy and disclose identity and location.

  • Requires platforms to display seller information, professionalism status, and support contacts.

  • Requires platforms to remove illegal listings, monitor violations, report bad actors, and maintain records.

  • Imposes strong civil penalties for violations and establishes reporting and oversight mechanisms.

Fix The Tix Act Key Provisions

If you'd like to request the full text of the model legislation, please contact advocacy@nivassoc.org.

Fix The Tix In Action

Legislation 101:

Key Features of Fan-Centric vs Anti-Fan Ticketing Bills

check_box

Price Cap and 5 Percent Fee Cap on Resale

Bans resale over face value and limits resale fees to a maximum of 5 percent of the original ticket price, preventing excessive platform and seller price gouging.

check_box

Statewide Ban on Speculative & Fake Tickets

Prevents the sale of tickets that do not exist or cannot be validated.

check_box

Statewide Ban on Spoof Websites

Bans sites that impersonate official venue or artist pages to mislead fans.

check_box

Transparency in Pricing

Requires full itemization of ticket prices, including fees, at the beginning of the ticket sale.

check_box

Mandatory Seller Transparency

Requires clear disclosure of the seller’s name, location, and whether they are a professional reseller or a fan seller.

check_box

Platform Accountability Requirements

Requires resale platforms to actively monitor listings, remove illegal or speculative tickets, and report repeat violators to state authorities.

check_box

Consumer Protection Reporting Portal

Establishes a state-level platform for fans, artists, and venues to report violations.

check_box

Enforcement and Penalties

Provides strong enforcement provisions with fines for violators of the ticketing law.

Fan-Centric

disabled_by_default

Unlimited Transferability for Resellers

Allows secondary resellers to transfer tickets freely, enabling exploitation by scalpers.

disabled_by_default

Forced Access to Venue Data Systems for Resellers

Requires venues to give back-end data access to secondary sellers, providing them with primary tickets and fan data.

disabled_by_default

Sharing of Private Ticketing Data

Forces venues to disclose private ticketing data to secondary resellers, breaching consumer privacy.

disabled_by_default

Speculative or Fake Tickets with Fine Print

Allows speculative or fake tickets to be sold if disclosed only in fine print, which may not be visible to fans.

disabled_by_default

Prohibited Terms and Conditions

Bans consumer protections like delayed ticket transfers or restrictions on resale terms, often benefiting resellers at fans’ expense.

disabled_by_default

Allowing Refunds After Non-Use of Tickets

Enables resellers to buy tickets, skip the event, and still demand a refund, harming the venue and legitimate fans.

disabled_by_default

Bans on Fan-Friendly Exchanges

Prevents venues and artists from offering ticket exchanges, delayed delivery, or transfer controls that help tickets reach real fans.

disabled_by_default

Prohibition on Venue Safety Tools

Blocks venues from implementing new ticketing tools designed to protect fans, prevent fraud, or manage safe and fair entry.

Anti-Fan